ComplaintsforPatriot Fence Company LLC
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Complaint Details
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Initial Complaint
05/28/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I paid this fence installer $700 on 03/29/2024 as a down payment for a fence and we agreed to two separate installation dates and he did not show up for either one. I have demanded my refund back on 04/27/2024, 05/04/2024 and 05/16/2024 and each time he has told me my check is in the mail. He blocked me from trying to text him on 05/04/2024 to demand my refund and he falsely claimed he did not have my address to mail me my refund on 05/16/2024. He has had my address since 03/29/2024 (I have included a screenshot of the text on 03/29/2024 when I sent him my address for the location of where my fence would be installed) when I gave him my $700 deposit for a down payment on my fence installation. I simply want my $700 refund and this fence installer (his name is Roscoe) has not been honest about refunding me during this time. He even agreed with me on 05/17/2024 that he still owes me $700 (I have included a screenshot of him agreeing with me on 05/17/2024 that he still owes me $700). I have included a screenshot of my initial $700 deposit on my credit card and his confirmation on 05/17/2024 that he owes me $700 that he has not refunded me. I only want my $700 deposit back and I do not wish to do any further business with this fence installer.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.