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Find a Location

Clark County Veterinary Clinic has 1 locations, listed below.

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    Business ProfileforClark County Veterinary Clinic

    Veterinarian

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    116 Hud Rd, Winchester, KY 40391-9736
    BBB File Opened:
    5/26/2006
    Years in Business:
    33
    Business Started:
    1/1/1991
    Business Started Locally:
    1/7/2005
    Business Incorporated:
    12/28/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Clark County Veterinary Clinic Inc.
    Business Management
    • Dr. Jeffrey A Castle, President
    Contact Information

    Principal

    • Dr. Jeffrey A Castle, President

    Customer Contact

    • Ms. Kim Castle, Vice President
    • Dr. Jeffrey A Castle, President
    Additional Contact Information

    Fax Numbers

    • (859) 745-9989
      Primary Fax
    • (859) 744-4036
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gina

    1 star

    04/18/2022

    Neglected and mistreated my paralyzed poodle during 8 days of boarding he was placed on cage grid without protection against his skin sustained a major injury in his lower back side from scooting on grid and concrete which led to an unnoticed severe abscess on his lower body with no treatment during this time, dog died 5 days later at home from the abscess due to his injuries sustained while being boarded with this Vet. He was a healthy dog that was handicap and required special care didn't deserve to go this way.,

    Clark County Veterinary Clinic Response

    04/22/2022

    The Clark County Veterinary Clinic unequivocally denies any and all of the accusations made by this pet owner! On the contrary, this particular pet was given special and extraordinary care including treatment and medications.
    Unfortunately, yet understandably, bereaved pet owners sometimes make radical statements inconsistent with the facts.
    The Clark County Veterinary Clinic extends our deepest sympathy for the loss of their pet family member.

    Customer Response

    05/02/2022

    Pet was healthy prior to be boarded at this facility.
    Staff neglected to follow special care instructions owner covered with them prior to boarding and provided all the necessities to properly care for dog, staff selfishly on their own decided to care for dog their own way being the easy way instead of protecting paralyzed animal from sustaining injuries by providing dog with proper padding as he scooted placing him on hard surfaces which did injure dog that led to a fatal infection that took dogs life 5 days later, dog was never treated for his injuries nor the infection. They neglected to check on animal to notice how severe his injuries where and that infection had set in. I took my dog to another veterinarian that did diagnose him as having set up a severe abscess from open wounds that occurred while being boarded. No animal deserves to be abused and neglected in the manner my helpless animal was. They could have easily refused to board a paralyzed animal and should have. My trust was put into a boarding facility that cost me my dogs life in which has nothing to do with a grieving owner. Animals should have rights and they should be protected not neglected.

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