ComplaintsforLA Certificate Service
Additional Complaint Information
The address the company uses is a UPS Store address. There is no such business registered in the State of Louisiana.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/15/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am new small home-based business owner. Over two months ago, I received a notice in the mail from LA CERTIFICATE SERVICE stating I had one more step for LA certificate status completion. I mailed a check for $87.25 on 5/5/24 to this company. I have not received any documentation from them thus far. Also, I am unable to speak to anyone at this company number ************* It is an infinite recording where you stay on hold waiting for a live person, until you finally give up. I believe this is not a real company, but another scam.Initial Complaint
05/06/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I filed for my LLC for my craft business (******* ** **** ***) on 04/01/2024. I received my approval letter from the Secretary of State. I am now officially registered as an LLC. I thought that was all that was necessary. A few days later I received a letter from LA Certificate Service stating that I to do one more step to obtain my Louisiana Certificate of Status request. It was made to seem like this was a requirement by the State. I sent $87.25 to receive this certificate. Now I am finding out this has nothing to do with the State and my LLC. It is not required by the State. It is a scam. I am in the process of contacting them and trying to get my money back. Any help from the Better Business Bureau would be greatly appreciated. Since filing this I have received three more documents that say I need to send them additional funds. Not happening. Here is the information that was on this document: ******* ** **** *** *** Document Number: ********* LA Certificate Service 9618 Jefferson Hwy Box 305 Baton Rouge, La. 70809Initial Complaint
05/09/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
On or about April 10, 2023 I filed an LLC for my new business **** ***** **********. Upon receiving the LLC I clicked on a link within the states web page that I was on to file the business status to receive a CERTIFICATE with the business name, state seal, etc. I mailed a check for $86.50 to La Certificate Service thinking I was going to get an actual frame ready CERTIFICATE. What I received was a printed copy on plain stock paper that I could’ve easily printed myself on my home printer. I paid the money because I wanted an actual certificate. I want La Certificate Service to either refund the full amount of $86.50 or send me an actual certificate instead of a cheap piece of paper.Initial Complaint
03/03/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I paid LA Certificate Service $87.25 in January 2021. I am now aware that this is fake. I would like a refund and I recently received a renewal from them as well.Initial Complaint
01/24/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
LA Certificate Service sent me a letter requesting $87.25 for a certificate of status. I am requesting my refund. Didn't know that this was a scam and these people need to be prosecuted.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
5 total complaints in the last 3 years.
2 complaints closed in the last 12 months.