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Find a Location

Cox Communications has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cox Communications

      7401 Florida Boulevard Baton Rouge, LA 70806

      BBB Accredited Business
    • Cox Communications

      609 Hatchell Lane Denham Springs, LA 70726

      BBB Accredited Business
    • Cox Communications

      1927 Millerville Road Baton Rouge, LA 70816

      BBB Accredited Business
    • Cox Communications

      310 LSU Student Union Baton Rouge, LA 70803

      BBB Accredited Business
    • Cox Communications

      PO Box 66617 Baton Rouge, LA 70896-6617

      BBB Accredited Business

    Business ProfileforCox Communications

    Cable TVs
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/26/1990

    Years in Business: 50

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers basic cable, expanded basic cable, digital cable, & high speed internet access.

    Business Details

    This is a multi-location business.

    Find a Location

    Cox Communications has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Cox Communications

        7401 Florida Boulevard Baton Rouge, LA 70806

        BBB Accredited Business
      • Cox Communications

        609 Hatchell Lane Denham Springs, LA 70726

        BBB Accredited Business
      • Cox Communications

        1927 Millerville Road Baton Rouge, LA 70816

        BBB Accredited Business
      • Cox Communications

        310 LSU Student Union Baton Rouge, LA 70803

        BBB Accredited Business
      • Cox Communications

        PO Box 66617 Baton Rouge, LA 70896-6617

        BBB Accredited Business
      Location of This Business
      7401 Florida Boulevard, Baton Rouge, LA 70806
      BBB File Opened:
      3/1/1975
      Years in Business:
      50
      Business Started:
      1/1/1974
      Business Started Locally:
      3/15/2000
      Business Incorporated:
      7/10/2001
      Accredited Since:
      1/26/1990
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 00916699 for this business, issued by EBRP Department of Tax & Revenue

      These agencies may include:

      EBRP Department of Tax & Revenue

      222 St Louis Street, Room 404

      Baton Rouge LA 70802

      (225) 389-3084

      BBB records show a license number of 00886790 for this business, issued by EBRP Department of Tax & Revenue

      These agencies may include:

      EBRP Department of Tax & Revenue

      222 St Louis Street, Room 404

      Baton Rouge LA 70802

      (225) 389-3084

      BBB records show a license number of 00787251 for this business, issued by EBRP Department of Tax & Revenue

      These agencies may include:

      EBRP Department of Tax & Revenue

      222 St Louis Street, Room 404

      Baton Rouge LA 70802

      (225) 389-3084

      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      861
      Contact Information

      Principal

      • Mr. Leigh D King, Vice President Commercial Services

      Customer Contact

      • Mr. Mike Ross, Director Public Affairs
      • Mr. Leigh D King, Vice President Commercial Services
      • Ms. Angel Matthews, Customer Relations Specialist
      • Ms. Verna Offord
      • Mr. Lewis Lemoine, Marketing Manager, Cox Business
      • Mr. Robert Heintz, Customer Relations Specialist
      • Ms. Catherine Teen
      • Ms. Rasheem Finley, Customer Service Specialist
      Additional Contact Information

      Fax Numbers

      • (225) 925-1668
        Primary Fax
      • (877) 873-7172
        Other Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cathy H.

      1 star

      09/20/2022

      Terrible service, terrible customer service! Technician that come out are polite and they don’t like their own customer service either. We have been out for 2 months basically! Spotty Wi-Fi. Now that they brought a wireless box for our tv it doesn’t work now when the Wi-Fi goes out. At least before the Wi-Fi would go out the TV would work with the old DVR. Wi-Fi is a must in the house. We are self employed and need my personal computer and printer to work and have children in high school that need Wi-Fi to access their chrome books to turn in homework to teachers and do other activities required by teachers I have been on the phone several times in the last month and had several appointments. Different tech different solution every time. None of it works. They say a bucket truck is coming to address the big pole outside. Never shows up. A ticket was put in yesterday for it. I was talking to customer service last night and they said they see no ticket for a truck to come out. Also I have been charged for a box 10$ a month for at least 3 years. Maybe more. I have complained about that. They say I have the box. I do not have the box. A technician took it. I’m sure erroneously and I have stated that several times. This is past the point of ridiculous. And by the way tell your customer service we all know how to reboot. Easiest thing to do so when I call don’t tell me or us to reboot while on the phone. Everyone I know reboots before the call. We already did that just run a test for Pete’s sake and save us all important time. Cox has wasted my time! Also I pay nearly 30$ a month for technical issues so I should be able to call without have to do all that. Your customer service will not make an appointment unless I do that——RIDICULOUS

      Local BBB

      BBB of South Central Louisiana

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