ComplaintsforStructure Construction Group, LLC
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Complaint Details
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Initial Complaint
02/08/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
In late October, I contacted Structure Construction Group for fence repair (both wood and wrought iron). 11/5/21 - I received a final quote. 11/17/21 - I paid 50% down, $3836.00. In early December, wrought iron fence needing repair was picked up from my home. I was advised that remaining work would start after the 1st of the new year. 1/26/22 - I called to check status. Was told ******* or ***** would call me back. No one called me back. 2/1/22 - I called again to check status. Was told ******* would call me back. Admin called back letting me know wrought iron repair company was running behind. I inquired about the wood fence and she said ******* would call me back. He did not call me. 2/7/22 - I called to check status. I was told ******* would call me back. He did not call me.Business response
02/24/2022
Consumer Response /* (450, 7, 2022/02/23) */ They reached out immediately and repaired the wood fence. We are still waiting on the wrought iron but they have been in contact with me. Thank you for following up.
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Contact Information
Business hours
Today,8:00 AM - 4:30 PM
MMonday | 8:00 AM - 4:30 PM |
---|---|
TTuesday | 8:00 AM - 4:30 PM |
WWednesday | 8:00 AM - 4:30 PM |
ThThursday | 8:00 AM - 4:30 PM |
FFriday | 8:00 AM - 4:30 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.