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Business ProfileforRouse's Markets

Grocery Store

Multi Location Business

Related Categories

Grocery Store

Products & Services

This company states they offer: retail grocery products.

Business Details

This is a multi-location business.

Location of This Business

14630 Village Market Street, Baton Rouge, LA 70817

BBB File Opened:

4/6/2017

Business Started Locally:

12/23/1999

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 00921383 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00922109 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00922110 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00924258 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00927152 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

Type of Entity:

Limited Liability Company (LLC)

Number of Employees:

20

Contact Information

Principal

Ms. Allision Royster

Customer Contact

Ms. Allision Royster

Additional Contact Information

Phone Numbers

(225) 435-7070
Other Phone
(225) 473-1396
Other Phone

Read More Business Details and See Alerts

Customer Complaints

1 Customer Complaints

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Most Recent Customer Complaint

06/06/2023

Complaint Type:: Customer Service Issues
Status:: Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

I purchased two watermelons in one transaction and one watermelon in another transaction on 06/05/2023. The morning of 06/06/2023, I opened one watermelon to find it rotten then I opened the second and third to find those rotten as well. I took the watermelons back to Rouses and advised ****** the watermelons are rotten. ****** advised me he doesn't see anything wrong with the watermelons and he is not a watermelon guy. I requested ****** to taste the watermelons and look at them. He proceeded to tell me numerous times he doesn't see anything wrong with the watermelons. ****** finally called a manager. The manager looked at the watermelons and advised ****** the watermelons were rotten. ****** then advised me even though I had the receipts and original method of payments I needed to provide identification for a refund. I don't go to a store for a representative to call me a liar nor embarrass me in front of other customers. If I told ****** something was wrong with the watermelons and he disagreed, ****** should have called a manager to attempt to resolve my complaint instead of standing there attempting to engage me in a battle and calling me a liar in front of other customers.

Customer Reviews

0 Customer Reviews

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How BBB Processes Complaints and Reviews

Local BBB

BBB of South Central Louisiana

More Info on Local BBB

BBB Reports On

BBB reports on known marketplace practices.

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