![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforAllbrands, LLC
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 20415 Highland Road, Baton Rouge, LA 70817
- BBB File Opened:
- 5/20/1976
- Years in Business:
- 48
- Business Started:
- 1/6/1976
- Business Started Locally:
- 1/6/1976
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 00178521 for this business, issued by EBRP Department of Tax & Revenue
These agencies may include:
EBRP Department of Tax & Revenue
222 St Louis Street, Room 404
Baton Rouge LA 70802
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 20
- Alternate Business Name
- Fashion Fabrics International, Inc.
- Sew Knit Distributors
- All Brands Sewing Machines & Sergers
- Business Management
- Mr. John M Douthat, President
- Barbara Douthat, Chief Marketing Officer
- Contact Information
Principal
- Mr. John M Douthat, President
Customer Contact
- Ms. Edith Annette Douthat, Vice President & Treasurer
- Mr. John M Douthat, President
- Mrs. Jennie Watkins, Manager of Sales Returns
- Mr. Blaine Austin, CEO
- Barbara Douthat, Chief Marketing Officer
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I’ve attached copies of the original receipt of purchase & pictures of receipt paid to All Brands in November for service. The item came with a two year warranty.
I dropped off my se1900 for repairs on November 2023. At that time I was told by ****** that it would be $300 service fee unless I could email her proof of purchase. I forwarded her the proof the next day. I also called to follow up that she received it. At the time she said yes she did and that it was covered by warranty and would be given a refund.
However, the item was still under warranty. I was told I would get a refund when I sent the proof of purchase in. Now I am being told that isn’t so.
As of today I do not have my refund nor my machine.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.