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          Presonus Audio Electronics has 1 locations, listed below.

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            Business ProfilePresonus Audio Electronics

            Sound Systems

            Contact Information

            18011 Grand Bay Court

            Baton Rouge, LA 70809

            Get Directions
            Visit Website
            Email this Business
            (225) 216-7887

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers audio hardware, software, sound reinforcement, broadcast, sound design & education, Internet audio.

            Business Details

            Location of This Business
            18011 Grand Bay Court, Baton Rouge, LA 70809
            Email this Business
            BBB File Opened:
            2/16/2004
            Years in Business:
            29
            Business Started:
            1/1/1995
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 00661897 for this business, issued by EBRP Department of Tax & Revenue

            These agencies may include:

            EBRP Department of Tax & Revenue

            222 St Louis Street, Room 404

            Baton Rouge LA 70802

            (225) 389-3084

            Number of Employees:
            80
            Contact Information

            Principal

            • Mr. Brian Meisner, Customer Relations Specialist

            Customer Contact

            • Mr. Chad Kelly, Dealer Support Manager
            • Mr. Brian Meisner, Customer Relations Specialist
            Additional Contact Information

            Fax Numbers

            • (225) 926-8347
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/10/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I purchased these speakers which are under warranty. I contacted the company and informed them that the speakers are not operating and never received response. I had to pay a shipping fees to send them for repair since this company neglected to respond.
            Read More
            Read 4 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brian K

            01/07/2024

            This is a horrible company!! I signed up for 1 year of Presonus Studio One plus and I didn't care for any of their products so when my subscription was coming to and end I tried to cancel my subscription with the "Cancel" button through my account but that didn't work after trying at least 10 times, and at least 10 emails sent directly to Presonus with no luck. They try to charge my Visa every single day. I don't use this visa anymore strictly because of the hold this company in Florida has on you and its very poor customer service of ripping people off. Please don't sign your life away by buying into their monthly or yearly subscription. You will never get out of it. Do yourself a favour and look up "Cancelling a Presonus Studio Plus subscription" it is all over the internet about other people that have fallen into their trap and can't get out. Enough is enough!! Please BBB look into this company so that other business owners like me don't get caught being tied by this company trying to steal our money!!

            Presonus Audio Electronics Response

            01/09/2024

            Hi *****, PreSonus Support here. We are sorry to hear that there was an issue with your subscription and want to do everything in our power to make things right. Please use the following form to submit a ticket with our sales department and we would be very happy to assist. ********************************************   This form is available on our web site at presonus.com. Just scroll down and use the "Contact" option under "Company" at the bottom, left-hand corner of the screen. We also welcome you to log into your my.presonus.com account and click on "Support" if that is easier for you. Thank you kindly for all of your patience. We look forward to hearing from you and allowing us to make this right. Kind Regards, PreSonus Support
            Read 5 More Customer Reviews

            Local BBB

            BBB of South Central Louisiana

            More Info on Local BBB

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