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ComplaintsforUnitech Training Academy-Baton Rouge
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/09/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
They did not submit my financial paperwork in time and now they are telling me I owe them a different amount than originally agreed upon. They will not let me take my exam until I pay.Business response
08/30/2023
This student enrolled in the Medical Assistant program at Unitech Training Academy. All necessary documents were submitted by Unitech Training Academy within the given timeframe to allow the student to receive all federal funding available to them that they were eligible for. The student received counseling and signed documents acknowledging the total tuition cost and their obligations to their payment arrangement. Additionally, they entered a contract and paid an independent third-party servicer to cover the remaining tuition cost that their federal funding did not cover. However, the student failed to keep up with their payment plan, and after 323 days of delinquency, the independent third-party servicer terminated the contract. The claim that Unitech Training Academy did not submit the student's paperwork in time is false, and the claim that the amount owed is different from the tuition costs originally agreed upon is also inaccurate. We have also reached out to the student to schedule get her exam scheduled.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.