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ComplaintsforCouvillion's Landscapes
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Complaint Details
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Initial Complaint
07/11/2022
- Complaint Type:
- Product Issues
- Status:
- Unresolved
Put a deposit down for a pool in April. Made sure to confirm that i would get my money back if our home purchase did not go through. Been trying to have my deposit returned since April and having no luck. I am concerned I will not get my deposit returned.Customer response
12/07/2022
At this time, I have contacted directly Couvillion's Landscapes directly regarding complaint ID 17550621, however my complaint has NOT been resolved because:
The company refuses to refund my deposit. They make assurances that they will return the money and never do. At this point they say they will refund the money if I withdraw the complaint. I am still waiting for the refund.
In order for the BBB to appropriately process your response, you MUST answer the question above.
Sincerely,
**** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.