Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Barksdale Federal Credit Union has 20 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Barksdale Federal Credit Union

              2701 Village Ln Bossier City, LA 71112-2319

              BBB Accredited Business

            • Barksdale Federal Credit Union

              1507 Pine Tree Rd Longview, TX 75604-2350

            • Barksdale Federal Credit Union

              3500 Jackson St Alexandria, LA 71303-3126

              BBB Accredited Business

            • Barksdale Federal Credit Union

              700 Northgate Rd Bossier City, LA 71112-3120

              BBB Accredited Business

            • Barksdale Federal Credit Union

              519 Market St Shreveport, LA 71101-3223

              BBB Accredited Business

            Business ProfileBarksdale Federal Credit Union

            Credit Union
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2701 Village Ln

            Bossier City, LA 71112-2319

            Get Directions
            Visit Website
            Email this Business
            (318) 549-8240

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/1/1977

            Years in Business: 70

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            This company operates a credit union.

            Business Details

            This is a multi-location business.

            Find a Location

            Barksdale Federal Credit Union has 20 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Barksdale Federal Credit Union

                2701 Village Ln Bossier City, LA 71112-2319

                BBB Accredited Business

              • Barksdale Federal Credit Union

                1507 Pine Tree Rd Longview, TX 75604-2350

              • Barksdale Federal Credit Union

                3500 Jackson St Alexandria, LA 71303-3126

                BBB Accredited Business

              • Barksdale Federal Credit Union

                700 Northgate Rd Bossier City, LA 71112-3120

                BBB Accredited Business

              • Barksdale Federal Credit Union

                519 Market St Shreveport, LA 71101-3223

                BBB Accredited Business
              Headquarters
              2701 Village Ln, Bossier City, LA 71112-2319
              Email this Business
              BBB File Opened:
              1/1/1977
              Years in Business:
              70
              Business Started:
              1/1/1954
              Business Started Locally:
              1/1/1954
              Accredited Since:
              1/1/1977
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Contact Information

              Principal

              • Mrs. Melissa Couch, Vice President of Business Development

              Customer Contact

              • Mr. Patrick Gullatt, CEO
              • Mrs. Melissa Couch, Vice President of Business Development
              Additional Contact Information

              Fax Numbers

              • (318) 549-8122
                Primary Fax
              • (800) 647-2328
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              14 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/14/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              The bank never told us we were going to charged a amount and be taken out from our account. My wife was in talk with bank about a loan instead bank withdraw 623.58 from our joint account without our permission that is illegal. Bank almost over drafted my account. Bank should be fined for breaking the law.
              Read More
              Read 13 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mark M

              01/22/2024

              I am writing to express my deep disappointment regarding the handling of my recent concerns about the compromised status of my account. Last week, I diligently made several calls to address the issue, and I was assured by a customer service representative that my account would be placed on hold temporarily. However, to my dismay, I later discovered that my debit card was still active and could be used for purchases. Regrettably, I have not received any communication regarding the current status of my account. This lack of follow-up has added to my frustration and concern about the security of my financial information. Considering the seriousness of this matter, I feel compelled to report the situation to the Better Business Bureau to ensure that appropriate measures are taken to address and rectify the issue promptly. I appreciate your immediate attention to this matter and request that you promptly provide me with an update on the status of my account. I believe that swift action is necessary to safeguard the security of my financial assets.

              Barksdale Federal Credit Union Response

              01/23/2024

              The credit union takes member security quite seriously and we always work hard to correct any issues our members face head on. We also want to respect the requests made to reach out at the times needed to make it as convenient as possible for everyone involved. We look forward to working together.

              Local BBB

              BBB Serving Northeast and Central Louisiana and the Ark-La-Tex

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.