ComplaintsforLagniappe Lawnscapes, LLC
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Complaint Details
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Initial Complaint
06/26/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
We have had multiple instances of damage to our home since using this service starting in August 2022. We had a previous lawn service for over 2 years with no damage the entire time. We have 3 chips in our window due to rocks and numerous scrapes in our stucco siding at the height of the lawn mower. This was brought to the owner’s attention on 6/11/23 with no response. Our service was done again on 6/22/23 and we noticed significantly more damage to our siding and have since cancelled the service. We do not use the back yard often so the only people who have been back there has been the lawn company. The consistency of the scrapes and red paint left behind also are evidence of their responsibility.Business response
07/10/2023
Client received call from owner. Owner has agreed to have siding repaired at owners expense. As far as windows or glass- rocks in back yard from prior work in grass? Not sure why.
siding repair person to fix as soon as possible for their schedule.
nothing was intentional or malicious
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.