ComplaintsforSpeedy's Income Taxes
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Complaint Details
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Initial Complaint
05/12/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On April 4, 2022 I had filed my taxes with ******** Oliver a friend of mine referred her to me so she got all the info needed to file my taxes and i had asked her before she filed could she tell me how much ide be getting back and how much she charged for her services. She never responded back. I tried to contact her again through email on 4/24/22 to check on the progress of my income tax filing. Didnt hear anything back. I had my friend contact ******** to see if she can get a response and she responded saying my check was in her office which was may 2, 2022 so i called her again after my friend did and ******** did not answer so i texted her asking her again about the progress of my check and how much did she charge for filing them. All she said back was that my check will be there the next day, after she told my friend my check was in her office that same day may 2, 2022. I responded to ******** saying "Ok no problem, will it be sent to my address afterwards? And what is the refund amount and what you charged for filing them?" Yet again no response from her. So today May 12, 2022 my friends mother got in contact with someone else at the Speedy's Income Taxes and they said my check has been sitting in Katondra's office for almost a month now because they did not know were to send it. Which i gave her all my information needed to send to the correct address. So at this point im really frustrated because i trusted someone with my personal information and money and she let me down by ignoring my important questions needed for next years filing and just not caring that I have money in her office that i need for my bills etc.. she is very unprofessional and will hold your money with no regrets if you do not keep contacting her or contacting another person thats an employee to her business. I do not EVER recommend anyone to file taxes or trust this business with your money or personal information because it seems like fraud is being done.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.