Business ProfileforEvangeline Home Center

I do NOT recommend buying a home from ***** * *****/Evangeline Home Center. I purchased a Cappaert home March of 2022. Prior to purchasing, I pointed several flaws out to the salesman, who reassured me that these would either resolve once the home was level or would be fixed through the "punch list" process. The day the home was delivered, I contacted the salesman (Charlie) and the service manager (Tammie) regarding my main concern of the back door not shutting or locking, and randomly popping open. I was reassured that this would be fixed. Months went by & I made numerous attempts to receive an update for the time frame for this repair. I either did not receive a response or was falsely reassured. We had additional issues arise as plumbing and electrical were connected. We had leaks under and in the home. I called for emergency service both times, which I did not receive. I was instructed to crawl under the home and cut the "under belly" while I was roughly 6-7 months pregnant. I had to coordinate these emergent repairs myself, which were manufacturing flaws. After that, I noticed a burning smell in my infant's room, as the hot water heater is in the closet. The wires to the hot water heater were connected with the wrong cap, causing a short. The wires were melting & creating a fire hazard. I called for emergency service. I was brushed off, & I had to seek repairs myself. I had to go without hot water with an infant, in December. This is just to name a FEW of my complaints/concerns. April 2023, after one year of living in a home with a door that did not stay shut nor lock, a contractor FINALLY came to replace the door. The door still does not shut & also does not match the home. In this time frame, the manufacturer (Cappaert) went bankrupt. Now, even though I have been in constant contact with the dealer & manufacturer, at least monthly, for over a year, my "punch list"/repairs are not being honored. I have never been so dissatisfied or received such poor service.