ComplaintsforGoodbee Plumbing Inc
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Complaint Details
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Initial Complaint
10/24/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
******** ****************** contacted Goodbee Plumbing September 26, 2023 to fix 3 automatic toilets not working properly. They replaced three ***** flush valves that did not remedy the problem. They were told this when they 'completed' the job. Me and 2 other managers agreed and communicated this to the 2 workers. They put their hands in the air and said we don't know what to do and left the premises. Meanwhile, I retained another plumber that fixed the problem. Goodbee charged ******** $1577 and the check cleared within 48 hours. I paid the new plumber $200 and problem solved. I have reached out to *********** at Goodbee over 10 times and she assured me that ***** ( owner, I presume) would call me to discuss a refund and I have heard nothing.Customer response
11/14/2023
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Goodbee Plumbing Inc regarding complaint ID ********.
Regards,
*******************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.