ComplaintsforZea Rotisserie & Grill

• Initial Complaint

  02/27/2023

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  TERRIBLE PRODUCT . I TOOK MY FAMILY TO ZEA **************************** IN *********, **. ON 2/24/23 . THE WAITRESS WAS GOOD . SHE WAS THE ONLY ACCEPTABLE PART OF THE ****** THE RECEPTIONIST/ SEATING PERSON WAS NOT RUDE BUT DID LEAVE ALOT TO BE DESIRED. SHE SAT ** (MY PARTY OF 3 ) DIRECTLY NEXT TO A TABLE OF 6 . THE PROBLEM WAS THE ***** WAS JUST ABOUT EMPTY ;THEREFOR, THERE WAS ABSOLUTELY NO REASON TO CRAM ** UP. MY SON ARM WAS TOUCHING THE MAN AT THE NEXT TABLE.WE ASKED TO BE MOVED TO THE NEXT TABLE AND THE SERVER SAID IT WAS CLOSED . SHE LEFT TO SEE WHAT TABLES WERE AVAILABLE AND CAM BACK AND AGAIN *****D ** ON THE OTHER SIDE VERY CLOSE TO THE SAME OTHER PARTY BUT THIS THIS CLOSE TO THE WALL(AGAIN THE *****D WAS PRACTICALLY EMPTY). THE WAITRESS CAME AND APOLOGYZES AND SAID WE DID NOT HAVE TO SIT THERE AND ALLOWED ** TO MOVE . THE WAITRESS WAS THE ONLY DECENT OR BRIGHT SPOT OF THE ENTIRE EXPERIENCE. WE ALL ORDERED CHICKEN/**** COMBO . THE FOOD WAS AT BEST EATABLE. THERE WAS NOTHING TO SAVOR ABOUT IT. I HAVE HAD BETTER ROTISSERIE FROM **** CLUB. THE CHICKEN SEEMED TO BE REWARMED BUT NOT WARM ENOUGH THAT IT WAS HOT . IT WAS WARM. THE **** WERE THE SAME. **** CLUB OFFER A BETTER RACK OF ROTISSERIE **** AND ROTISSERIE CHICKEN . I SHOULD HAVE KNOWN SOMETHING WAS WRONG WE WERE THERE AT 8PM ON A FRIDAY AND THE ***** WAS PRACTICALLY EMPTY. NOT SATIFIED IS AN UNDER STATEMENT . I PAID $ ***** FOR A MEAL THAT WAS EATABLE AT BEST . I THINK TO BE POLITE WE CAN SAY LESS THAN ORDINARY . THE FOOD WAS COLD AND NON APPEALING. MY FAMILY AND I ASKED THE WAITRESS FOR MANY SAUCES IN AN ATTEMPT TO DOCTOR IT UP.. I WAS NOT SATIFFIED AND VERY DISAPPOINTED . I WAS ATTEMPTING TO TREAT MY FAMILY TO A NICE MEAL DUE TO ME GETTING MY INCOME TAXES . THIS WAS THE WORST DINING EXPERIENCE I HAVE EVER HAD . THE FOOD WAS ACTUALLY TERRIBLE. I PAID FOR IT BUT I DID LEAVE A HAND WRITTEN NOTE TELLING THEM HOW VERY DISAPPOITED I WAS. I WILL NEVER EAT THERE EVER AGAIN. DONS SEAFOOD IS JUST DOWN THE STREET

  Business response

  03/13/2023

  Good morning,

   

      We received this letter yesterday and believe we have resolved this matter. Should you have questions, please feel free to reach out to me. Thank you,

   

  ***********************/General Manager

  Zea Rotisserie & Bar

  **************************************************

  
  

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