Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Additional Information for US Service Animals LLC

View full profile
Location of This Business
205 Holiday Blvd, Covington, LA 70433
BBB File Opened:
1/31/2017
Years in Business:
9
Business Started:
7/22/2015
Business Started Locally:
7/22/2015
Business Incorporated:
7/22/2015
Accredited Since:
4/9/2019
Type of Entity:
Limited Liability Company (LLC)
Number of Employees:
186
Alternate Business Name
  • SAPS LLC
  • US Service Animals
Business Management
  • Mr. Jim Benson
Contact Information

Principal

  • Mr. Jim Benson

Customer Contact

  • Mr. Jim Benson
Additional Contact Information

Phone Numbers

Email Addresses

Website Addresses

Service Type
Products and Services
ESA Letter for Housing, ESA Letter for Airline Travel, Service Animal Registration Kit (Certificate and Photo ID card), Emotional Support Animal (ESA) Registration Kit (Certificate and Photo ID Card), Service Animal Vests, Emotional Support Animal Vest, Service Animal Collar, Emotional Support Animal Collar, Service Animal Collar Tag, Emotional Support Animal Collar Tag, Service Animal Leash, Emotional Support Animal Leash, Service Animal Patches, Emotional Support Animal Patches, ESA Letters for Travel , ESA Letters for Housing, Lanyards
Payment Methods
  • Visa, Mastercard, Discover, American Express, Paypal
Refund and Exchange Policy
  • FOR PRODUCTS:
    If you are not completely satisfied, please call us or email us for a 100% refund within 45 days of your purchase.
    Phone: (985) 441-4023
    Email: [email protected]
    Address: 69156 Hwy 190 Service Rd., Covington, LA 70433

    FOR ESA LETTERS

    We guarantee that the mental health professional to whom we refer you is properly license and that the letter he/she provides meets applicable federal laws. If your letter is rejected by any government housing authority, we will issue a 110% refund of the consultation cost.*
    110% Guarantee of the ESA letter details:

    *For the 110% refund:
    - You must present proof that a written request for reasonable accommodation and the ESA authorization letter were presented to your landlord, housing management company, or housing authority.

    - If you are refused reasonable accommodation, you must call our legal department for legal support to give us the chance to guide you through the complaint process or contact your landlord, housing management company, or housing authority.

    - After filing disability discrimination complaints with HUD and the state housing authority, present the rejection letter from any of the government housing authorities that they have rejected your ESA due to the letter.


BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.