ComplaintsforOld World Concrete Design, LLC
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Complaint Details
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Initial Complaint
03/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
This guy came in and partially stained floors, patched with black epoxy in the middle of the floors and sealed concrete. This work is totally unacceptable and now he will not even respond to my phone calls or text. He knows this is not right. I have attached my text to him. Please help me get this resolved. I have been working on this new build for one year only to have this done to me. He has been paid in full as well. I need help for myself but also don't want anyone else to go through what I have been through.Business response
03/20/2023
Her correspondence via text messages were on a Sunday and we don’t conduct business on Sundays Which is why no one responded immediately
We talked Monday (less than 24 hours) after her Sunday text messages and she’s on the schedule.
Customer response
03/28/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 19623439, and find that this resolution is satisfactory to me.
Sincerely,
******* ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.