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ComplaintsforAcadia Animal Clinic Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/01/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
My account has Discrepancies. Such as, I paid my account in full then paid $29 in advance for a rabies vaccine in advance. This left a $29 credit. I then took my two dog for exams. My bill was over $500. I reviewed the bill when I returned home because they were busy. The $29 was no longer there, I have the receipt. The date for the original charges was changed. On my next visit, there were charges for things they didn't do or that I didn't ask for. I called in 3 times to get this resolved. The person I'm supposed to talk to is either not in or busy. I'm told I'll get a call back but never do. I have Suspicions that my account probably has adjustments made on the account for cash refunds but I'm not getting them. I want to speak to the owner to resolve these issues. Please have the owner contact me. I have been a bookkeeper all my life. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.