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Find a Location

Creed Contracting, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCreed Contracting, LLC

    Construction Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1729 Lovelot Private Dr, Frierson, LA 71027
    BBB File Opened:
    1/24/2018
    Years in Business:
    16
    Business Started:
    8/15/2007
    Business Started Locally:
    8/15/2007
    Business Incorporated:
    8/15/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Justin Penn, Owner
    Contact Information

    Principal

    • Mr. Justin Penn, Owner

    Customer Contact

    • Mr. Justin Penn, Owner
    Additional Contact Information

    Fax Numbers

    • (318) 918-1232
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joanna K

    1 star

    04/13/2022

    Nov. 2020, we started out to accomplish one thing: build our dream home. Estimated final completion 'to be safe;May 2021.' It is now Apr 2022 & since the beginning, we've spent sleepless nights constantly reviewing the overpromised & underdelivered reality of a nightmare. We've been put off, lied to, disrespected & stripped of any possible reconciliation of reaching our goal of completing that dream home. He's used unlicensed subs on our home & lied to us about having ANY inspections done...KNOWING they weren't done in the first place & blamed it on the inspector. No one has worked since Nov. 2021. In our eyes, this builder has walked away from our home w/ no intent to finish. We've paid him for items and completion of products not received, completed, or will have to be redone. We had mold in our cabinets & base boards, which WERE replaced, but there was no cleaning done & now mold in other areas of the house w/ no concern to address this. Home after home is going up around us, & yet we sit & wait, hoping that he'd come thru. He'd say that WE stopped HIM from working. We never did this. They DID show up & work in Nov 2021 after we called him out on not having the inspections done. He told us that "we don't get to dictate how he build's our house." We sent him a certified letter w/ what we expected from, just to be very clear...he signed for this 12.21.21, ***** *** ******* **** **** * ******* *** Our requests have NEVER changed since that letter was received. Basically, get the sheetrock down so inspections be performed & start on the list of corrections provided by the inspector (of what he could see- after WE called for inspections). A person's integrity says a great deal about who they are & who they will become in this world. I pray my gut is wrong w/ him. We are firm believers that your actions (or lack thereof) speak louder than any words you can speak. We take this time to wish this company the same success that this project has bestowed upon our family.

    Creed Contracting, LLC Response

    04/18/2022

    We at Creed treat all our customers and houses the same and build them with the same process. This process sometimes works great for some customers and sometimes doesnt work for others. We always try to adjust and accommodate for each customer if something isn't working properly with that specific customer so that it will work better and smoother. We also constantly communicate with all our customers nonstop, so they know what is going on with their homes and what is upcoming. With every home there are rules and procedures for building a home and if something in that procedure gets missed there are also protocols and steps for properly deal with that item. We as the licensed professionals know what these steps are, and these protocols so things can be dealt with in an organized and systematic fashion. We, along with the other licensed professionals such as inspectors, subcontractors, engineers and so on are the ones who decide and dictate these things since this we what we all do on a daily and is our lively hoods. When we have customers interfere and try to dictate how all of us do our jobs or try to tell us how something should be when we are the professionals then it starts to create problems. Also, when a customer demands work to be stopped and we of course will do so and will stay stopped until an organized, systematic and agreed upon plan is made. There has to be order with doing this and procedures and when a customer won't let that take place not much you can to do make forward progress, we are sorry for this person's frustrations and never want that with anyone. We have all documentation also if needed related to this negative review. ***** * ******** ** ******* ** *** **** ******** **** *** ****** * ******** ****** ******* ** * ** ***** ******* **************** *** *** ******* ** ** **** ***** *** *** ************ 

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