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Find a Location

Rent to Own Outlet has 1 locations, listed below.

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    Business ProfileforRent to Own Outlet

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1027 Westbank Expressway, Gretna, LA 70053
    BBB File Opened:
    7/10/2017
    Years in Business:
    10
    Business Started:
    11/26/2013
    Business Started Locally:
    11/26/2013
    Type of Entity:
    Limited Liability Company (LLC)

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/21/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    I started financing my 2012 ****** Altima on may 10,2023. I was told that the vehicle had no problems and I would receive a warranty that cover the motor and transmission. Within two months of having the vehicle I have had it inspected to find I have broken shocks and struts, a steering rack, and power steering leak, pinion and pressure switch leak, broken front sway bar links and bushing racks and both cv shafts a bent. The estimated cost of repairs are ***** and the financing for the vehicle is *****. I spoke to the salesman and expressed my frustration of being sold a bad vehicle which isnt equipped to be on the road. I was told there was nothing they could do because the warranty only covered the motor and transmission.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shantae B

    1 star

    07/02/2024

    I purchased my 1st car a Chevy Impala Limited on the 28th of February with a car dealership called Rent To Own Outlet they told me after 3 to 4 payments I will get my license plate so I went to the one in Gretna on the 26th of June to get another sticker license plate cause the one I had expired that day so ****** ******* told me the man that do that was gone for the day so he told me to go to the one on Lapalco they will give me the sticker so I asked him when will I get my license plate he told me to talk to Ms. ****** ****** cause she’s the one that do it ok so when i went to the one on Lapalco they have a young lady that sits at the desks when you walk in and her name is *** ****** so she did the new sticker for me so after she gave it to me I asked her can she get Ms. ****** because I need to talk to her about getting my license plate so she came back and said that Ms. ****** was on the phone so I waited so 10 to 15 minutes done passed by so I asked *** do Ms. ****** knows that I’m still out here she said yes so I’m waiting an waiting so Tia got up and went in Ms. ****** office again and when *** came out Ms. ****** told her to tell me that I have to go all the way to Kenner to get my car inspected so I’m like why do I have to go there when I got my car in Gretna and I said why my car have to get inspected I just need my license plate so Ms. ****** never came out her office to talk to me so I left then on the 28th of June I went to the DMV to see was my car registered there cause I’m like this seems strange what they are doing so when I talked to the lady at the DMV about my car she told me that my car was not registered there so I’m like what that’s crazy that’s why they keep giving me stickers after stickers cause the car not even registered and it sounds like they never going to give me a license plate wow my very first car and this is what I’m going through and I only had the car going on 5 months and I had to get a windshield horn starter tires & brakes


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