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ComplaintsforYear Round Services, LLC
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Complaint Details
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Initial Complaint
02/25/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
ON FEBRUARY 2/5/24, I CONTACTED ****** ******(OWNER OF YEAR ROUND SERVICES) TO COME OUT TO MY HOUSE. ON FEBRUARY 7, 2024, ****** ****** CAME OUT TO MY HOUSE IN **** ******* SUBDIVISION. I EXPLAINED TO ****** ****** THAT AFTER HE DID DIRT WORK TO MY NEXT DOOR NEIGHBORS BACK YARD AND SIDE YARD(THE SIDE THAT'S NEXT TO MY HOUSE) HE CAUSED A FLOODING ISSUE. THE DIRT WORK HE LAID DOWN ON MY NEXT DOOR NEIGHBORS PROPERTY HAS CAUSED AND IS CURRENTLY FLOWING ALL HER WATER ONTO MY PROPERTY AND ALMOST INCHES FROM FLOODING MY A/C UNIT. ****** PULLED UP RANDOM IMAGES OF TREES ON GOOGLE FROM 2019 STATING THAT THE MACHINERY FROM TAKING DOWN THAT TREE CAUSED MY LAND TO MY SOFT ON THE SIDE OF MY PROPERTY. NO MACHINERY WAS USED TO TAKE DOWN MY TREE OR MY NEIGHBORS TREE FROM YEARS AGO. MY TREE FELL NATURALLY FROM HURRICANE IDA AND MY NEIGHBOR'S TREE WAS FELL DURING IDA AS WELL THAT WENT THROUGH HER BACK FENCE. ****** IS MAKING UP RANDOM SCERNARIOS TO TRY AND GET OUT OF MAKING A MISTAKE HE MADE WHEN LAYING DOWN MY NEIGHBORS DIRT. I HAVE REQUESTED HE FIX MY SIDE YARD MY ADDING DIRT. HE SHOT LASERS AND STATED HE WILL LOOK INTO IT AND GET BACK TO ME IN A COUPLE OF DAYS. HE WAITED TIL THE NEXT WEEK AND SAID IT WOULD $1500 TO FIX THE FLOODING WITH MAYBE FRENCH DRAINS. I SHOULDN'T BE RESPONSIBLE FOR A MISTAKE THAT HE CAUSED TO FLOOD MY PROPERTY. I RESPONDED TO HIS EMAIL STATING IM NOT REQUESTING THE FRENCH DRAINS BUT REQUESTING A LESSER OPTION TO COMPROMISE BY HIM DOING LOADS OF DIRT TO CORRECT THE FLOODING AND NOW SOFT GROUND. ****** HAS NOT RESPONDED TO MY REQUEST. ****** IS ACTING IN BAD FAITH AND WOULD LIKE HIM AND HIS BUSINESS TO RECTIFY THE PROBLEM HE CAUSED AND NOT BRING UP HYPOTHETICAL SCENARIOS OF MACHINERY THAT IS NOT TRUE.Customer response
04/16/2024
I have heard back from the owner ******. He will be helping me out later this month with a drainage system at a very low price. I pray it works out and fixes the flooding.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.