Business ProfileforUnique Metal Building

This company ordered a metal building for us from ******** ******** IN north Carolina knowing they have not fulfilled contracts for other customers. Hurricane Ida destroyed two of our sheds and after ****** told us she could get us a metal building within 3 to 5 weeks she CONTINUED to put us off until she finally called us on November 3, 2021 and asked for an additional $2500.00 she said since the materials had gone up.....NOT OUR FAULT. She also said not to expect our building until January or February 2022. I told her our old shed contents were growing mold sitting outside and we requested our $1615.00 depoist back....she refused to return our depoist. I feel like between the two companies they are running a scam since i am not the only customer for them to do this to. ALL I WANT IS MY DEPOIST BACK.

***** ****** (customer signed a contract from ******** ******** Inc. on Sept.28th 2021 that states there are no refunds on deposits if customer decides to cancel order. ***** was told up-front and I have signs posted in the office were ***** placed her order and filled out a contract that states #4(d) No Refunds. In the event Buyer cancels the order. Buyer shall receive no refund of the down-payment. But I did tell her she has a credit here for materials or re-order of building in the future. Between the Pandemic and the Hurricane Ida, which was a deadly storm and destructive category 4 Atlantic hurricane that became the second most damaging and intense hurricane to make landfall in the U.S. State of Louisiana on record. *** is trying their best to get these buildings out with so many people losing their Buildings from the storm it was overwhelming. ***** was not the only customer that was in need of a building. The week she called to cancel her order on Nov.30th 2021 *** was installing 5 buildings in the area that were placed long before her order. ***** was not the only customer that was called to be informed about a price increase. All 25 customers agreed to keep their order on schedule including ***** after the increase, except for one customer, I refunded their deposit because they only had a certain amount of money, they were denied from the insurance company for their claim. On the contract #3(a) States Price Subject to change. ****** prices are subject to change without notice. As far as time frame to receive buildings I just relay what was emailed to me from the Company. Also on the contract #5(a) States Delayed Delivery CCI is not responsible for changes in delivery dates caused by circumstances out of ****** control. Including but not limited to weather conditions. Acts of God, accidents and Installation contractor running behind. I feel like before slandering a big Corporation and a small local business owner she should have read what she agreed too. Unique Metal Buildings LLC is just a dealer for *** since 2003 I make no decisions for the company. I have no control over scheduling, pricing or Installing. I just fill out the contract for the building email it to *** and then they take over the contract and communicate with the customer .Let it be known I never called ***** and asked for an additional $2500.00 I called her on Nov.24th 2021 to Inform her about the price increase and to see if she wanted to move forward with the order and she said yes. So I corrected the prices on the contract that *** would be collecting after the buildings was installed. I mailed her a copy of the new balance. I actually gave her an additional $305.00 toward her deposit to try and help as much as I could. I gave additional deposits to all my customers who were affected by the increase of material, I actually took a loss but I wanted to help in some way and that was the only thing I had control of was increasing their deposit at my expense. I have a hard time understanding the statement ***** ****** made about *** not fulfilling contracts for other customers how would she know anything about ****** company that she don't work for and how they run their business. *** has fulfilled every contract since I have been selling from day one. *** has fulfilled every contract that I emailed them except for the ones that canceled. 12/14/2021 ******** ********* **** has been in business since 1997.

Mostly lies coming from unique building. I, ***** ****** never agreed to accept the 2500.00 increase. I know about the deception from ******** ******** from reading the sad stories from scammed customers. I have learned the hard way. Never do business with unique buildings in Albany or ******** carport....terrible deception. By the way. She had no signs saying no refund. I understand no refund but under those conditions is pitiful.

I just received a call from ******** ********* They totally put the blame on the dealer unique building in Albany louisiana. The dealer did not give us the correct price on the shed to begin with as per ******** carports.They put the total blame on ****** at unique buildings in albany. I hope the $1615.00 deposit she gets to keep is well worth her conscience being bothered. ******** ******** also told me that she does definitely get to keep that money. I really feel sorry for dishonest people like that.