Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

B & R Auto Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforB & R Auto Service

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/9/2015

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6728 West Park Avenue, Houma, LA 70364
    BBB File Opened:
    4/18/2008
    Years in Business:
    46
    Business Started:
    1/9/1978
    Business Incorporated:
    5/14/1980
    Accredited Since:
    9/9/2015
    Type of Entity:
    Corporation
    Business Management
    • Ms. Kristy Chaisson, Office Manager
    Contact Information

    Customer Contact

    • Ms. Kristy Chaisson, Office Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/10/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On August 16, 2022 I went to BNR auto repair center to pick up my 2015 dodge ram pick up **** upon arrival I was given a bill in the amount of $1625 prior to repairs over the phone I was quoted $1050 this was for air conditioner work . Reluctantly I paid and proceeded to get to pick up my truck. I paid the repairs not agreeing with the amount but nevertheless made my payment preparing to leave when I got into my truck put the keys in the ignition I noticed that the seatbelt light was staying on in the dash which was not on when I arrived. I went back inside to inform the owner who came out and checked it said he had not noticed it on when the truck was dropped off. I was told by the owner that he would call when he had an opening to look into the issue as of this date October 10, 2022. I have not been contacted by anyone with the company and since that issue the weather has changed and is getting a little cooler so I put the heater and smoke started coming out of the vent areas no heat so they not only did not fix the original problem they Created us more issues. My son-in-law and I tried to see what we could do to correct the problem and upon investigation we found that the mechanic left 2 clamps on heater lines. We removed the clamps and heater started working. The airbag light is still on. So basically I paid $1600. To fix an AC problem and ended up having airbag light issue and heater not working. By the way the mechanic denied he was at fault. Owner believed him I guess because I still have not heard from owner. But finding the clamps is proof that mechanic is at fault.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Greater New Orleans Area

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.