Business ProfileforBarker Buick-GMC

My experience with this dealership was disappointing due to a lack of transparency. During the test drive, I raised concerns about the brakes and requested that the service department inspect them. The salesman tried to convince me that ****** breaks are manufactured to where you have to literally stand on the break to stop the car. I went through with the sale; however, despite his assurance that the brakes were in proper working condition, I found the braking performance to be inadequate, especially in rainy conditions, almost resulting in a rear-end collision.I decided to seek a second opinion and my mechanic confirmed my suspicions that the dealership had not addressed the necessary brake repairs. The mechanic suggested that the dealership may have been unwilling to invest in fixing the brakes and consequently failed to disclose that the vehicle definitely needed new brakes. The performance of the breaks improved significantly once they were installed by my mechanic.My intention in sharing this review is not to harm the dealership, but rather encourage safe and transparent sales practices, particularly when it comes to matters of customer safety. The priority of making a car sale should never outweigh safety concerns. While some individuals with experience in the car sales industry might have been able to anticipate these issues, I feel it's important to warn those who may not be as familiar with these situations. I strongly advise anyone thinking of purchasing a vehicle from this dealership to exercise caution; there's no telling what other critical information is being withheld. The lack of transparency and honesty is a significant cause for concern. I would have appreciated all information regarding the vehicle upfront so I could make an informed decision, rather than potentially jeopardizing the safety of myself or others. It's worth noting that the dealership declined to provide any form of reimbursement for the necessary brake repairs.