ComplaintsforDenison Builders, Inc.
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Complaint Details
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Initial Complaint
05/19/2022
- Complaint Type:
- Billing Issues
- Status:
- Unresolved
December of 2020 we signed a contract with Denison Builders to repair/replace roofing, rebuild rear awning support structure and to replace a roll up garage door. Signed standard "cash bid" agreement was for the amount of $14,074. Denison Builders representative, ***** ****** said 50% needed to be paid up front. 12-02-20 ck ***** for $7,000 was paid. We were placed on the waiting job list. Months later everything was repaired except the roll up garage door. ***** said he ordered the wrong size. He would re-order the correct size and they would install it when it arrived. He asked that I pay the balance of the job. I did this on 01-25-2021 with check ***** for $7,074. To this day I have called Denison Builders and left messages on the recorder (because no one ever answers) asking about the status of the door and when it will be installed and to please call me. I've also called ***** numerous times and he has not returned my calls. After waiting more than a year I have now paid a deposit for a door from another company. The door is vital to protecting our expensive lawn equipment.Business response
07/27/2022
Business Response /* (1000, 12, 2022/06/27) */ I will be reaching out to the homeowner this week to resolve this issue. Consumer Response /* (3000, 14, 2022/07/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) As of 7/7/22 I've not heard from Denison Builders in reference to this complaint. ****** ***** ***********@gmail.com
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.