Business ProfileforGenPro Generators

I paid for my generator approx 6 mo in advance. Not sure of dates and times tho. It has had a bad valve, bad something else and a bad gas leak all at different times. I contacted the company numerous times and each time they sent someone out they found the problem. Not happy with all this so far. the man testing it day before ida check to make sure ac worked on start up, it did, and other things all checked out. During Ida the power went out and generator came on. Went to turn on a/c and no a/c. Day after power came on called ac company, ******** owner told me that sometimes when a whole home generator kicks on it will "burn up" an older model ac unit. Mine is about 15 yrs old I think. So not only did i pay 10,000 dollars that i had saved many yrs for but i then had to borrow over 6.000 dollars on a new ac unit. I called GenPro several times to talk to the owner. Finally got on the phone with him and explained all the problems with him. He was very standoffish and seeemed to not want to help me. Called back and asked for a quote on 1 yr maintenance agreement. Girl called back and said due to me being disatisfied with them they did not want to do business with me and referred me to ********* ****** I go to their office and pay 425.00 for 1 yr agreement. they come check unit and find out the brushes are burned up and rotor is bad. Still under warranty but it just made 1 yr old. the guy from steadfast told me that this make and yr of generator has had this problem with many of them. Why hasnt there been a recall and these generators recalled. Now with storms brewing out there I have no generator to keep the lights on. Parts were ordered and was told they were in stock. Due to rain havent gotten generator fixed yet. I am very disatisfied with the whole business. I am a single completely alone 70 yr old lady. Please help and get me a new generator that has no problems I just want to know i have a working new generator like i paid for