ComplaintsforAbove And Beyond Landscaping & Tree Service LLC
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Complaint Details
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Initial Complaint
01/03/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Date XX-X-XXXX **** Miller (Above & Beyond) Landscaping & Tree Services Proposal was to cut a tree down in its entirety, in addition to the tree removal, stump grinding and excavation of root systems growing adjacent to the house. The job was left undone and a conversation to obtain more money was initiated by Mr. Miller after the recited contract was agreed upon.Business response
02/14/2022
Business Response /* (1000, 8, 2022/01/31) */ Contact Name and Title: Jeff ****** Owner Contact Phone: XXXXXXXXXX Contact Email: *********@yahoo.com The job was for $1,300 to remove a Giant Sweet Gum tree. The stump grinding is always a separate bid. Which I quoted the customer $150.00. I cut out several roots near his house Free of Charge. I finished the tree all the way down to the stump and asked the customer for my last payment of $350.00 for tree completion. The customer refused to pay me the last installment. He said until I grinded the stump he would not give me another dime. I've been doing tree work for customers all around the ARKLAtex and I've always went Above and Beyond to get my customers satisfaction, but this customer expected me to do a $2,000 tree for $1,300 and only paid me $950.00, but some people just are never satisfied. Thank You and Have A Good Day
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.