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ComplaintsforB & M 2 Auto Wholesale
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Complaint Details
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Initial Complaint
06/27/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
On May 25, 2022 around 2:30pm, I put $3700 down on a $9000 2007 Hummer H3. The vehicle was purchased as is but I have the salesman ************************* on audio/video stating if the vehicle gave me trouble after driving off the lot, to return it and he will repair it. On May 27, 2022, the Hummer completely shut down on me while on the highway. The salesperson ************************* ignored my calls for about two days so I had to pay to have the Hummer towed back to the dealership with a voice message left for the salesman. I finally made phone contact with Samir two days later and he stated the Hummer is irreparable and Id have to get a replacement vehicle. He then said he will be out of the office for a week due to surgery. Ive went to the lot several days after and another gentleman told me he cant talk to me until I speak with Samir. I have not heard from the dealership at all ever since. Theyre arent any vehicles on the lot appearing to be road worthy. I would like my $3700 downpayment refunded to me.Business response
07/20/2022
Please see the attached response.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.