At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- PO Box 1510, Kinder, LA 70648-1510
- BBB File Opened:
- 9/6/2001
- Accredited Since:
- 5/1/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 66-8659 for this business, issued by Louisiana Secretary Of State. The expiration date of this license is 10/27/2026.
These agencies may include:
Louisiana Secretary Of State
PO Box 94125
Baton Rouge LA 70804
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- Coushatta Casino Resort
- Business Management
- Mr. Todd Stewart, General Manager
- Contact Information
Principal
- Mr. Todd Stewart, General Manager
Customer Contact
- Mr. Todd Stewart, General Manager
- Additional Contact Information
Fax Numbers
- (337) 738-7253Primary Fax
- (337) 738-7253
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/20/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Needless to say, our stay was ruined, my vehicle was damaged, and the employees at Coushatta offered no help, just excuses, and directed me to a staff member who did not want to deal with the situation.
I left with my new car damaged and nowhere to call to get it repaired. We spent a large amount with Coushatta and all we got in return was mistreatment from the staff and to make matters worse from “upper staff…(Management)” I have never been treated so badly and what's worse is this was something caused by their employee and on their property and they are just washing their hands of it. This needs to be resolved immediately.
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Chris T
01/21/2022
Couldn't check into rooms.
We waisted a lot of time and money going there on Coushattas invite with $200 FreePlay and couldn't use it.
Someone there said it was a scam to save the comps and free rooms.
You would think a Casino would have a 2nd back up system to run the casino.
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