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Find a Location

Starr Builders LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforStarr Builders LLC

    Custom Home Builder

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Casey Valentine- Residential Contractor Fraud

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.

    On December 7, 2023, Rapides Parish Sheriff's Office filed Residential Contractor Fraud > $25,000.00 in Rapides Parish 9th Judicial District Court.  Charges filed allege the business is in violation of 14:201.1 C4 Residential Contractor Fraud >25000.00.  The matter is pending.  

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1605 Carmel Drive, Lafayette, LA 70501
    BBB File Opened:
    2/1/2012
    Years in Business:
    12
    Business Started:
    2/1/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 40750287K for this business, issued by Secretary of State

    These agencies may include:

    Secretary of State

    P.O. Box 94125

    Baton Rouge LA 70804

    (225) 925-2880

    BBB records show a license number of 880859 for this business, issued by Louisiana State Licensing Board for Contractors. The expiration date of this license is 8/3/2025.

    These agencies may include:

    Louisiana State Licensing Board for Contractors

    P.O. Box 14419

    Baton Rouge LA 70898

    (225) 765-2301

    https://www.lslbc.state.la.us

    Alternate Business Name
    • Valentine Homes
    Business Management
    • Casey Valentine, Owner
    • Azure Valentine
    Contact Information

    Principal

    • Casey Valentine, Owner

    Customer Contact

    • Casey Valentine, Owner
    • Azure Valentine
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/13/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    On July 12, 2022 we broke ground for our home. When the concrete was poured and we came back to see the finished product it was horrible. They smoothed most of it but it still looked bad. After framing we could then tell that the concrete was low in places and high in others. The contractor said all of that would be fixed. He stopped working on our house in April of 2023. The house was to be finished in February 2023. The roof leaks and we had to have the walls torn out in spots because the metal that goes on the porch of the house is not on. We have missing windows and doors. The front door has been on order since September of 2022. The two front windows by the doors is still on order, over a year as well. Some of the subcontractors has not been paid. He received money for the windows, doors and exterior paint as well but none of that is complete. There is debris still on the property. We asked that he close up the house because the overhang of the porches is open and he had not returned to do that. He has a punch list of things to do and has been working on that list since September 2022 and hasn’t addressed one thing on that list. Nothing is complete in the house, the work is below grade. The island was cut wrong so the countertop doesn’t fit flush on it. He didn’t put all the insulation in the house and he used a inside door for attic access when it should be an exterior door with a threshold. He also left the one of the walls to the attic open, we now have rodents in the house. He was informed of this and has done nothing. Upstairs floor in bedroom has buckled, he hasn’t come to see.It’s all poor craftsmanship and he is not trying to fix it. He spent all the money and saying it’s because of the prices going up and wants more money from us. We had more than enough money to complete the house. We contacted another contractor and was told he could finish the house for $225.000.00, he should pay this to make it right; we will be paying for a house we can’t live in.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kaitlyn C

    5 stars

    11/22/2023

    Amazing!! We wanted a custom built new home and Mr. ********* fulfilled our expectations. The entire process was smooth sailing…from the sub contractors to the involvements with the banks and lenders. Every question we had was fully explained into detail as new homeowners and put our mind at ease. We understood the process with NCF and understood our budget and with a custom built we knew what was in our budget and what wasn’t which made the process smooth and quick. I wish I could post pictures because just explaining doesn’t do it justice. Our custom doors were delivered and installed without a scratch, we got the specific color paint we wanted in the living rooms that took a while to come in stock, crown molding was done, no electrical or plumbing issues, custom flooring installed without issue along with our custom windows. We were referred Mr. ********* through a friend whose home he completed 3-4 years ago and was happy he and his team exceeded our expectations when it was our turn to start our home building process. As a new homeowner and building a home from the ground up my only advice would be PATIENCE! Especially if you want a custom build, it takes time for everything you want in your budget to arrive which could be a headache because weeks and months pass waiting on your materials to arrive but the finish result and seeing it installed is all worth it! I would refer Mr. ********* and his team to anyone who’s new to the home building process like we were and want their vision brought to life!

    Local BBB

    Better Business Bureau Serving Acadiana

    BBB Reports On

    BBB reports on known marketplace practices.

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