Business ProfileforCTI of Acadiana, LLC

7/25/22 CTi of Acadiana dispatched 2 men to do a job for us (Although Ron of CTi says he knew every detail of the job because the crew writes a report but that don't mean they did it right & wasn't here to observe. Scheduled a 5-day job, they got in a rush the last 1.5 days they were here & basically done a sloppy job. Was told not to walk on surface for 24hrs by the foreman but he was walking on surface with cowboy boots. Followed instructions & not walk on it. Observed spots that their underlying material was showing through (white spots). Cracks not been prepped & filled correctly which there is a 3yr warranty on workmanship, (FAULTY WORK). Immediately took pics of this & sent to Ron, No response until 9/20 when we received an email that they would be here 10/5/22. Out of town that day notified Ron. Heard from Ron until late Dec that they be here 1/5/23. Jan 5th, no show. Contacted Ron said had issues on other job. 1/6/23 they show up around 1:pm, all they did was spot paint (a different color) on spots. No other corrections whatsoever. Ron said he'd come, look at it 1/12/23, sprayed a clear liquid on the spots and would blend in but haven't. There was a chip from a crack Ron blaming it on expansion joint etc. He took a tool and chipped it even worse than it was & now says he won't fix it but made it worse we call that vandalism. Asked Ron why material didn't go over the cracked areas smooth, he said it dipped into where crack was which tells me RIGHT THERE the crack WASN'T filled properly as he was in a hurry that day. Done right you shouldn't see the crack& needs fixed. Got a threat call from Ron prior to this that if a review wasn't taken down, he would stop his crew that were on their way. he fails to take responsibility for what his unexperienced worker did is no longer with company. With that said there is a 3yr warranty on workmanship and faulty work and CTi needs take responsibility on these issues & needs corrected. Thank you for your assistance on this.