ComplaintsforRyan Electric, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/05/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The buisness owner, **** ********** lives a few homes down and I asked if he could hang 3 pendant lights, a fan and add an outelt behind my tv. The pendant lights where wired and hung correctly. The fan works fine. The outlet that he added behind my tv is connected to a switch in my garage instead of the switch by the door inside the living room. I have to keep my attic lighton in order to watch television. If switch in the garage is OFF, then the outlet/tv does not work. It is not correct wiring and it is is dangerous tokeep my attic light on at all time. I have numerous texts and calls to him saying hewill come to fix the problem and he has not. This occurred in APril 2023. I paid him $475 cash for the jobs. He told me how easy it was to fix his mistake. Then has either been sleeping, it is too hot in the attic to work and numerous excuses. I have been nice and stern to him to come and fix his incorrect wiring at mny home. I have explained to him that I am a single teacher on a fixed budget and he still does not seem to care. I would like it fixed correctly or have my money refunded. ** Please see corresponding text messages. I have also spoken to him face to face.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.