Business ProfileforBilledeaux Hearing Center, LLC

I purchase hearing aids in November 2023. I was fitted in the office in Ocean Springs, Ms in March 2024 I told them that the hearing aids was not working for me. They began checking them out and told me that these were the wrong hearing aids for me. My only option was to upgrade which would cost more money. I didn’t want that. I asked for a refund and they said I would have to talk to their boss in Louisiana to get a refund. They told me to wear them a couple of weeks to see if I could adjust. That didn’t make sense, since I was told I had the wrong kind for my hearing loss. I was very disappointed. So from that point on my wife started calling different people and finally got the name of the guy who could decide on my refund. The man, Chris *****, from Lafayette, La. Would contact us. My wife repeatedly call and this man never responded to anyone until the Attorney General office contacted him. He said no refund. If you go online and look up”How to get a refund from Miracle Ear” on google. It says full. refund within 30 days. This branch takes advantage of elder people who are on set incomes and we weren’t told anything about store credit until I told the person in Ocean Springs Ms the hearing aids aren’t working. As far as the paper we sign the person , Tammy told me I was signing agreeing to the price and for the credit financing. I believe this company and person should be investigated. I am talking to a lawyer now for advice. I hope you have enough information. Thank you Rodney *****