Business ProfileforAudi Lafayette

I tried to reach out to Audi Lafayette for some assistance with the paint condition on the used 2017 GMC Denali I bought from that Dealership. I understand that there are going to be some flaws on/in a Used Vehicle. I spoke to a Salesman on several occasions about the Denali asking the price, financing options and about the condition of the Denali, I also asked for detailed pictures. I was provided a small number of pictures and a short video, but those pictures and the video did not show ANY of the flaws throughout the vehicle. It wasn't until we arrived at the Dealership and started examining the vehicle did we find significant issues; * deep scratches (into the primer behind passenger door) * several door dings on the passenger side of the vehicle * heavy water spots (water etching that will damage the paint and will eventually begin to flake off, as told by 5 different Detailers) * leaking front left shock (as evident by the presence of oil on the shock) * in-operative right rear taillight * constant running rear air compressor (was told from a local GMC dealer that this is most likely defective or leaking rear shocks) * 'Change Engine Oil" light that was illuminated If some of these issues had been brought to my attention first, I could have visited your dealership (without bringing my family) and we could have discussed those issues, came to an agreement and I could have made a decision then as to whether or not to purchase the vehicle. Instead, I was led to believe the Denali was in Excellent condition, so we agreed on a price and I made travel and lodging arrangements and drove 7 hours to pick it up. I won't sit here and point fingers at your crew that cleans the vehicles, but this paint issue should have been caught and addressed as soon as you took ownership of the Denali. Now the paint issue has morphed into an expensive nightmare that I am left to deal not to mention the enormous cost to have the paint corrected.