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Find a Location

Southwest Call Center, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Southwest Call Center, Inc.

      629 Martin Luther King Hwy. Lake Charles, LA 70607

      BBB Accredited Business
    • Southwest Call Center, Inc.

      P.O. Box 16225 Lake Charles, LA 70616

      BBB Accredited Business

    Business ProfileforSouthwest Call Center, Inc.

    Answering Service
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 5/30/2001

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Our mission is to provide superior customer service for your business while assuring personal attention to your communications needs. Keeping you in touch with your callers is important to us. We do this by providing:
    • Live Operator 24 hrs./7 days a week
    • Date & Time Stamped messages taken, delivered and all other actions taken
    • Customized Greeting
    • Web-based OnCall and Directory Access
    • Customized Script development
    • Alpha-numeric or Numeric Paging
    • Text Messaging
    • Daily Fax or Email of messages and dial-out history
    • Call forwarding check, one per day
    • Patching (transferring caller to the client when requested)
    • Call Confirmation
    • Digital Voice Recording

    Products & Services

    Virtual Receptionist Services - 24/7, Business Hours, After Hours or Emergency Dispatch

    Medical Answering Services - 24/7, Business Hours, After Hours or Emergency Dispatch

    Property Management Service

    Appointment Scheduling Services

    Monitoring/Alert Notification Services

    Community Hotline Services

    Employment/Job Hotline Services

    Customer Contact Services

    Business Details

    This is a multi-location business.

    Find a Location

    Southwest Call Center, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Southwest Call Center, Inc.

        629 Martin Luther King Hwy. Lake Charles, LA 70607

        BBB Accredited Business
      • Southwest Call Center, Inc.

        P.O. Box 16225 Lake Charles, LA 70616

        BBB Accredited Business
      Location of This Business
      629 Martin Luther King Hwy., Lake Charles, LA 70607
      BBB File Opened:
      1/23/2001
      Years in Business:
      33
      Business Started:
      1/1/1991
      Business Started Locally:
      1/1/1999
      Business Incorporated:
      8/27/1993
      Accredited Since:
      5/30/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 34442370D for this business, issued by Louisiana Secretary Of State. The expiration date of this license is 8/27/2024.

      These agencies may include:

      Louisiana Secretary Of State

      PO Box 94125

      Baton Rouge LA 70804

      (225) 925-4704

      https://www.sos.la.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Southwest Call Center of La., Inc.
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Ms. Celia Broussard, President
      Contact Information

      Principal

      • Ms. Celia Broussard, President

      Customer Contact

      • Ms. Celia Broussard, President
      Additional Contact Information

      Fax Numbers

      • (337) 437-4078
        Primary Fax

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB of Southwest Louisiana

      BBB Reports On

      BBB reports on known marketplace practices.

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