Business ProfileforCommons @ Mcneese
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4510 Common St, Lake Charles, LA 70607
- BBB File Opened:
- 5/31/2023
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/25/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I was living at this apartment and the manger evicted many people. It was time for me to move out i give them a 30 day notice in the messages which she said that it’s not a 60 day but it’s okay they would accept it. So March 31 2023 i turned in my keys to the apartment which i had move out early due to them saying that it would be okay and i was only going to be getting charged for the time i was in there from april so i took it as if i move early it’s not going to be a problem and we will not get charged well i was wrong for reading the messages they sent me. I’ve gotten a letter stating i owe them for a early termination which they said it was okay. I went up there today May 25 2023 to talk to her she was every rude saying she doesn’t care what the messages say and she can give me a copy of the lease and i totally understand that but she wasn’t understanding why text my phone something and tell me in person that you don’t care what y’all was texting. I feel like this business is just a **** and they tell people they can move out early to get more money out of people for moving out and she also told me to my face that i better be lucky they didn’t charge me $1600 for not giving a 60 day notice and that’s crazy charge me for 2 months every tho i paid for a full month before then. They also let vicious dogs run around the complex i’ve almost gotten bitten 3-4 times leaving back there by the same dogs and i was with my kid one day the dog tried attacking both of us and i reported this and they said the owners trying to caught the dog and nobody was outside trying to catch the dog they just let them run free and attack whoever they want to attacked and this is very unsafe for a living of a family with kids, this is the lease agreement which states i move out on april 21, 2023 and the messages i sent was whenever she said i can move out and not be charged for moving early.
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