At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 4200 Nelson Rd, Lake Charles, LA 70605-4118
- BBB File Opened:
- 9/27/2000
- Years in Business:
- 103
- Business Started:
- 4/11/1921
- Business Started Locally:
- 5/1/1999
- Business Incorporated:
- 4/11/1921
- Accredited Since:
- 10/1/2000
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 00204800N for this business, issued by Louisiana Secretary Of State. The expiration date of this license is 4/11/2025.
These agencies may include:
Louisiana Secretary Of State
PO Box 94125
Baton Rouge LA 70804
- Type of Entity:
- Corporation
- Contact Information
Customer Contact
- Melissa Omlor, Administrative Assistant
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/23/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Dsbailey70
03/05/2022
I got my first pair of hearing aids about 2-3 weeks ago. Since then, wearing a mask has significantly interfered with the proper wearing and use of the hearing aids. Consequently, I don't wear a mask.
The Medical Center "mandates" mask wearing, so I tried to wear one for little bit when I checked in, but it was not working out. The mask continued interfering with my hearing aids, so I removed it when I sat down with the registration clerk. She confessed that she didn't believe that there was even a state mask mandate anymore and that it was just Ocshner company policy to make people wear masks.
No one said anything to me until I was sitting in a waiting area again, waiting to be taken back for the ultrasound.
A woman (a hospital employee of some sort) was walking by and asked me to put on my mask. She spoke with a poor, resentful attitude. I told her that I couldn't because it was interfering with my hearing aids. She became indignant and said she could bring me a face shield. I told her that I'm sorry, but that wouldn't be any better.
A few minutes later, a man with a clipboard appeared and asked me if I wanted a mask from a new box. I explained to him that it didn't matter, and that I couldn't wear a mask anyway because it was interfering with my hearing aids. He then told me that he would not take me back for my ultrasound if I wasn't wearing a mask! They actively refused medical treatment because I could not wear a mask! I responded with, "Ok, have it your way. I will include this in my followup report to my Congressman". Then I left, and headed back home. This is shameful. Consider the times similar incidents were never reported!
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