![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforChoice the Event Place
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/07/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
2-13-21 was when a lady posted on ******** a message about the *************** wanted to have a party could of get it at a discounted price. So I didnt see that post but seen a ******** Market post in March 2021 about the *********** was asking for a $1000 but took only $800. All paperwork was ************ proceeds were transferred over to me on March 30,2021 + I paid for a additional 2 hours for **************** 2 additional hours also. So as my wedding being for September 4, 2021 I made sure I paid everything off in August. Now August ********* *** is brewing & supposed to be heading to ********* but not 1 time had a call, or call back from the Venue with messages being left. ********* hit August 29 actually 6 days before my *************** hear nothing from them. With LaPlace being so badly damaged & my home I had to keep making way/effort to the venue & 1 day just one someone there till I did & the most they told me I can switch date ok kool April 2022 because I just seen minor damage. So me knowing of all the problems the insurance companies giving us with the home imma go over n let them know push it back till June ***** that I specifically told them I cant go back in hurricane season again. Now when I seen a post came across my social media ******** about how The venue is giving her problems for her function in April I decided to go pop up at the Venue January 26 & guess wat the building was in worst condition but still NO call from them neither. So that what made me ask for a refund so I can have my wedding elsewhere because I cant keep sitting & waiting on them that never calls & all Im getting told for every month venue gonna be ready but how if I was told yall have lawyers now fighting with the insurance company. At the venue I asked them to call the man that had to decide on refund since he didnt call from board meeting again. He smartly told me he still thinking about it and now that shows me he dont care Im a bride & frustrated now. IdkwtdCustomer response
03/02/2022
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Choice the Event Place regarding complaint ID ********. When I went to ******************* they told me that The Venue had canceled my event but I wasnt told any of that & they dont have any reasons to do that if I the customer/client can do but will definitely loose my money and why would I do that if I have a wedding
Regards,
Yada Vedol
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.