ComplaintsforBlanchard Construction Company LLC

• Initial Complaint

  08/26/2022

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  ********************* who arrived in a New Leaf Construction truck is working under the license of *******************************************. We have since learned that this is probably unethical and potentially illegal. They quoted $86,969.40 in repairs to our home plus $17,393.88 in fees to fix the damage due to ***. They told us that it would take approximately four months to complete. We gave them almost twice that amount of time but were removed from our rental and could not extend any further. They are estimating that they have completed $51,269.50 worth of work and still want to charge us the full $17,393.88 in contractor fees that were quoted for the original job. We have some differences in work completed. For instance, they have charged us to paint and fix rooms that were not touched or only partially painted. We have a minor child and an aggressive dog and gave them ample notice that we were being evicted from our rental due to ALE/loss of use expiring. We payed in two phases along the way and were told this had to be prepaid for the work to take place. We paid because we did not want to lose the contractor. Now they are demanding access to our home to complete punch list items and wanting an additional $13K immediately. Their tactics have been aggressive. I don't feel safe with them in my home anymore. They have sliced our leather sofas with a razor, stolen food, water, and a ladder, and played with and damaged an antique organ/stool. The last time they were in my home, they left a **** scratch in my brand new hardwood floors. We had to change our locks because they left the key to the front door under the mat for eight months despite saying they were going to put a lock box in place. We have paid $55,232.04 so far. Once we subtract fees and work not done, we estimate the work to be about $57,362.70, However, they damaged a leather sofa, stole food, water, a ladder, and damage wood floors. That should negate the $2130.66 balance. We do not want this company in our home anymore.

  Business response

  09/14/2022

  To Whom it may concern,

   

   

       We have a signed contract with **** for $104,363.28. As of today work has been completed minus a very small punch list(estimated value of punch list is $700). The customer has not and will not allow us to address these items and is refusing to pay the remainder of contract value owed of $13,431.37. We have made every attempt possible over the last few months to rectify this situation to no prevail. Also, to address the comment made about (********************* and New Leaf).

  It is very common, definitely legal and ethical for contractors to:

  1) Partner with other contractors for projects

  2) Sub-contract out portions of work for projects

   

  Sincerely,

  Jude Blanchard

  Customer response

  09/14/2022

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  I find it amusing that the contractor references a contract for 104K of work when the contract that he attached as "evidence" to the lien he placed against my home is for 68K.  The contract that he used as evidence was never signed or agreed by me.  I spoken with the ************************* and they state that his practice of attaching a lien to my home with a fraudulent contract is illegal.  Furthermore, there is MUCH that is not completed even if we only considered the 68K contract.  Not a SINGLE room in my home is painted correctly.  Multiple rooms were painted wrong colors.  The rooms that are "painted" the correct color are only partially painted and/or dotted with paint.  Based on my text evidence, we have ********************************************************************* both work and communication between this company and myself.  Furthermore, we requested that they cease contact with our insurance company on January 12th at 6:54pm.  **** responded on January 13th at 6:50 "no problem".  Mr. ********************** claims this text exchange did not happen, however, my text evidence proves otherwise.  However, this company continued this communication per his own admission.  I am tired of the fight, but if forced, I think we will discover that ********************** owes me money and not the other way around.

   
  Regards,
  
  *****************
  
   

  
  

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩