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ComplaintsforHaven Exteriors LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/24/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Good morning my name is *****************************, I am contacting you as a last resort for your help. In May I agreed to use this company to install shingles and gutters on my house. I gave **** a deposit of $5,100 for the job. Upon meeting **** we agreed on the services and the time frame that everything would happen. Since then my phone calls are ignored and he has been extremely disrespectful to both my wife and I. I am doing a large home addition and wanted a company that would quickly get my shingles on after the roof was built to prevent any water damage to my existing home. **** said that he would have someone come out to install the felt and water and ice shield as soon as the plywood went on. It has now rained twice since the plywood has gone on and I had to pay someone else to install those products to prevent any further damage. I called **** 20 times on the days days leading up to the install and got no answer until the damage was already done. As of yesterday I was accused of being
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.