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Find a Location

Macon Ridge Fence, LLC has 1 locations, listed below.

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    Business ProfileforMacon Ridge Fence, LLC

    Fence Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/2020

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    Mangham, LA 71259-5115
    BBB File Opened:
    10/30/2017
    Years in Business:
    12
    Business Started:
    8/19/2011
    Business Incorporated:
    8/19/2011
    Accredited Since:
    7/1/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Thomas Edward Mathis, Owner/Manager
    Contact Information

    Principal

    • Mr. Thomas Edward Mathis, Owner/Manager

    Customer Contact

    • Mr. Thomas Edward Mathis, Owner/Manager
    • Ms. Jamie Mathis, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/24/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I called Macon Ridge Fence Company to put a fence around my back yard with double gates on both sides of my house. They were supposed to begin the job on 10/12.21 but didn't show up or contact me. They finally showed up on 10/14/21 to begin the job. ****** Mathis came that day to show his crew what HE wanted done. I had told him I wanted a 4 foot fence with two 4 foot double gates on each side of my house and where to put the fence on the east side of my house. He marked everything correct EXCEPT the east side of my house. I wasn't allowed to discuss this with the guys actually doing the job (I did try but they said they had to go by what Mr. Mathis said for them to do). SO I sent him a text and told him that the east fence posts were in the wrong place and would have to be pulled up and reset in the correct place. He wasn't happy about that because that was the first thing that was wrong from what I told him I wanted. My fence was not completed until the following Monday 10/18/21. They moved the poles on the east side to the correct places and strung the wire and built the gates. One gate is 4 foot tall and the other gate is 3 foot tall. This is the one that he is refusing to redo. He has already charged me (payment requested on completion of the job) even though I was not happy with this particular gate. I was charged and paid $5,135.00 at that time. My reason for fencing my back yard with everything 4 feet high is because I have six great grandchildren and I wanted a SAFE place to play when they are at my house. Is that too much to ask? I told him all of this when he came to do his measurements and I gave him what I wanted and he did it his way instead of mine. I went with his company because his rating with you was A+, (not in my opinion).When I told him I would cancel my check if he did not come and see what needed to be fixed he threatened me with court action. I have this in text on my phone.
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    Customer Reviews

    0 Customer Reviews

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