ComplaintsforProfessional Appliance Repair, LLC
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Complaint Details
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Initial Complaint
12/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
My name is Dr. A ******, ****************************************** **** 70131.H31**37373135343036**H on December 13th installed an ice maker properly but forced the H313236**343235363737H into the tight space despite my wife telling him that he should leave out if it didn**;t fit properly.The photo speaks for itself.He also took with him a 13 feet tubing that came with the ice maker without asking my wife if he could do so. The lady at the office told me that he took it to " get it out of the way"This is far from Professional. Thanks for including this complaint so consumers bewareBusiness response
01/05/2023
The space for the ice maker is adequate, the space was built for a 15" ice machine, ******************** called to schedule to have his 15" ice machine installed in the space designed for a 15" ice machine and that is what was done. ************** informed us that no one told him not to push it in the spot it was designed for, the install was done correctly. As far as the tubing I will mail the tubing to the customer. The tubing is useless due to the fact that we use better ************** for the installation. Also, the technician hauled his old ice machine off to bring to the dump and this is normally a $60.00 charge, but the technician did the haul away at no charge. Seems like this complaint is unjustified.Customer response
01/09/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
A ******
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Contact Information
5712 Chopin Ct
Metairie, LA 70003
Business hours
Today,Closed
MMonday | 8:00 AM - 4:30 PM |
---|---|
TTuesday | 8:00 AM - 4:30 PM |
WWednesday | 8:00 AM - 4:30 PM |
ThThursday | 8:00 AM - 4:30 PM |
FFriday | 8:00 AM - 4:30 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.