Business ProfileforOracle Network Services LLC

12/16/2021 - ******* A local telephone company gave me what I thought was a ********* support number, who connected me to Oracle Network Services after receiving a ****** email where our ********* email was broken into. The company was supposed to secure the computer, and remove malware, tune up, security check, ad Blockers installed, virus removed. They removed the Malwarebytes program I had on the computer. My email was repeatedly compromised afterwards, and I found a keylogger on that machine after they supposedly secured everything which compromised my password file (LastPass). Their website does not have any services listed for this price. I had to totally reformat the computer, change router and modem passwords, to secure the computer which resulted in the loss of purchased software I will have to buy again. Their website has a refund policy for dissatisfied customers which they refuse to honor. I've have talked to them, and they hang up on me. I have filed a report with the police in ******, **, and am filing a computer Scam report with the **** We have had all of credit cards compromised, and check accounts. The scammer breaking into our email is trying to setup new credit cards, paypal, ***** etc in our name.