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ComplaintsforRhino Shield Mid South LLC
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Complaint Details
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Initial Complaint
06/29/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Job was finished on 1/18/23 after a few weeks the paint started to peal from doors and siding. I called to set up and apointment the workers came out and took pictures no one contacted me for weeks. I called back and was told that I was put on the list and would be called by the supervisor. As of today I still have not received a call or message from them. The amount of money that I paid to have my house and carport painted they should have been contacted. me in a reasonable amount of timeBusiness response
06/30/2023
Tell us why here...I have sent crew twice to his property. He has two areas that peeled not because of the paint but because he peeled them one with his holes one with a frame of a picture that he hung on the wall. Theyre very small areas. I told him that I was sending the crew to fix it both times the crew has been there. He wouldnt allow them to do the work I will send you the pictures
The pictures are not going through. Email me if you would like to see the area in question.
Also, I responded to his emails & called customer.He never responded back.
Initial Complaint
09/20/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
The Rhino Shield on my house faded so they gave me more paint but I had to pay the labor. Well, the paint they gave me turned colors. It is suppose to be blue/gray and is now PURPLE!!!! I am tired of contacting them to help me. This is ridiculous. This will be the 3rd time within 7 years the exterior of my house has to be painted. You would be frustrated too!!!!!!Business response
09/20/2022
I am sorry to inform you that you filed a complaint against Rhino Midsouth.
We have NO record of you being a Rhino Midsouth customer.
Please reach out to whomever your contract was with.
Regards,
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Contact Information
4636 Sanford Street Suite 204
Metairie, LA 70005
Business hours
Today,Closed
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 5:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.