ComplaintsforRemington College
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Complaint Details
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Initial Complaint
07/13/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I am a former student at Remington College - *********** Campus. I attended the college in ****. I graduated from my program. I recently reached out to the school as I have on multiple occasions to request an official transcript. I have had no issues getting any records from the school, however for this request I was told I had an outstanding balance. I was confused. I am also a 100 disabled Veteran who has had my Federal Student loan debt forgiven. I was not advised of an outstanding balance when I graduated nor was advised of one the other times I requested an official transcript. I attended this school in **** and I was not advised of any outstanding debts. I was given a print out of a **** that I can not confirm it's validity as this was over *********************************************** hurricane *******.Customer response
07/14/2022
Hi ******,Per your request, I am providing an email address for the college listed in this complaint. I attended this university in ****. I graduated, received my diploma as well as multiple official transcripts to attend other universities. Out of the blue they are now saying I have an outstanding balance. I would have not been able to graduate nor get my transcripts if this information was correct. I have no financial records from this school as they were lost in *******. The school location in ******** flooded and the school was closed after ******* as well. I used my military GI **** as well as financial aid to pay for this school.Any assistance with this matter will be greatly appreciated.Remington Contact:Thank you,*************************Customer response
08/08/2022
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Remington College regarding complaint ID ********.
Regards,
*************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.