ComplaintsforMichele Kelly Clinical and Forensic Social Work
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Complaint Details
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Initial Complaint
01/29/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I signed a contract with Michele Kelly for her to write an evaluation report for my case for my attorney. Her fee for this report is $1000 and I paid $500 when I signed the contract. Michele Kelly met my family two times to collect information for the report. On 9/23/2023, Michele Kelly wrote me email and said she already finished the report and would sent to my attorney after I paid the rest $500. After I paid all full amount fee, Michele Kelly did not reply my call or email. My attorney contacted her but had no reply neither. I did not know what to do, so I stoped by her office. She was not there that day. I left a message on her door to ask her contact me back. However, Michele Kelly sent me a message to threaten me that I have no right to come to the building that her office located and she will go to court to request a protective order. I messaged her to refund me. But she never reply.Customer response
02/19/2024
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Michele Kelly Clinical and Forensic Social Work regarding complaint ID ********.
Regards,
*******************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.