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Complaint Details
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Initial Complaint
08/04/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Sportscar LLC sold me a lemon vehicle that had major engine issues a week later after I purchased it and will not safely operate. The car was sold to me with illegal tint and when it was running, I am getting pulled over by police for the illegal tint and ticketed. I contacted them and they refuse to do anything to fix or resolve my issues. I financed the car for over $9,000 and I need my car for my job which is now in jeopardy. Their actions have severely impacted my life negatively and if I don't get the car fixed I will lose my only source of income.Customer response
08/05/2022
************************************Business response
08/11/2022
All of the vehicles we sell are sold As-Is without a warranty. All customers are told this, and all sign a form acknowledging that and acknowledging that they can take the vehicle to a mechanic if they wish. All customers are also offered the opportunity to purchase a warranty. ************ was given the opportunity by us and by *********************, where he actually purchased the vehicle, to purchase a warranty. ************ refused to purchase a warranty either through us or through *********************. He signed a form acknowledging that the vehicle was sold As-Is and that he had the opportunity to purchase a warranty. He refused to purchase any warranty which would have covered any problems he has had with the vehicle. If any further information is needed, please contact me.
Sincerely,
*******************************
Sport Cars, LLC
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.