ComplaintsforThe Candy Cartel, LLC
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Complaint Details
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Initial Complaint
09/18/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unresolved
On September 6,2023 I wrote an instagram account to purchase some famous candy. On the instagram account it says ***********,** after placing my order was fine everything was good so I thought. Once I paid for my order I received the pickup location. On the day of my order I clicked the location sent and it stated ALABAMA. So immediately I wrote the owner of the account ******** and asked if I could pick up at five being though she had other clients orders shed be picking up at five I was responded with a no. I questioned and even offered more money to get my order but was still turned down after pointing out the fact she mentioned she was in ********** , ** when in fact the location said ALABAMA. I dont think this business is even legal because I cant find it on this website so she may be selling without any permit or llc.Customer response
10/08/2023
At this time, I have been contacted directly by The Candy Cartel, LLC regarding complaint ID ********, however my complaint has NOT been resolved because:
The Candy Cartel Llc whos cash app is $moneyteamlaree now which previously was $Spoiledassmichelle had declined my initial refund request , after providing her the details that the address given showed on ****** maps an address in Alabama not ***********. So cash app just told me not to send money to people I dont know which isnt the case I know the girl she just didnt give me my product because I missed the pick up time due to me being confused about the address being in Alabama. I just want my money back I believe this isnt a legitimate business but shes operating off instagram : @_thecartelcandy *****************************************************************************;
Sincerely,
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.