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Find a Location

Tara House Condos has 1 locations, listed below.

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    Business ProfileforTara House Condos

    Condominium

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    309 Opal St., New Orleans, LA 70124
    BBB File Opened:
    9/2/2009

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    09/14/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    We rented a unit from **** House for two months. We paid a security deposit that was to be paid back to us within 30 days of vacating the property. The landlord signed off on the condition and cleanliness of the unit and told us we would receive our deposit with 30 days of July 21st. As of September 14th, we still have no received this and the landlord is not giving any timeline on when this can be expected. The landlord has broken the terms out the lease signed and is unlawfully holding money. We have made contact with the landlord numerous times and the only response we get is will follow up but no follow up ensues.
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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Charles C

    1 star

    08/07/2022

    UNDER ANY CIRCUMSTANCES.... NEVER LEASE AT **** HOUSE!The landlady/owner will refuse to return your highly personal information (i.e., SSN, Tax info, etc.). She will treat you with sarcasm and dismissiveness. When asking questions about the lease, her response was an "Oh Please!" or "The lease speaks for itself". The place is falsely advertised as having a fully furnished kitchen--we had on 1 coffee cup and 3 plates--to include missing numerous essential kitchen items...can and bottle openers, paper towel holder, etc.) Only 1 out of 3 **'s worked. When reported, the landlady told us to call the vendor ourselves. In addition, we were improperly/incorrectly billed for the ** repair--as the building has a ** service contract--but the landlady said take care of it. No help. Advertises herself on her web site as providing "comforting concierge service." A total joke. While we did sign the Lease and deserve every annoyance stipulated in it, we failed to properly gauge what a huge rip off, financially and physically, it would be. We had to move out 4 days early (but still paying for the condo) and rent a hotel for those same 4 days during the "exit cleaning." This also required our physical involvement and checkbook...all totaling about $2500 above what we ever imagined. Also stated in the Lease, there is something weasel worded as a "reserve" of paying an additional $345 for exit cleaning. Since all the landlord ever did was always respond with, "The lease speaks for itself", we just assumed this was a set aside (to be reimbursed later) in case she was not satisfied. It turned out to be just a pure money grab. Landlady has no clue about either management of the building or meeting tenants needs or expectations. She is rude, impolite, and discourteous. The night before check-out and final inspection, we asked for a phone number for her rep in case of an emergency due to severe tornado warnings that night. She refused, and told us, NON-NEGOTIABLE...FIGURE A WAY!

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